Privacy Policy

Information we collect

Depending on how you interact with our website, we may collect the following types of information:

• Contact details: Your name, email address, phone number, and delivery or billing address.
• Order information: Items purchased, order history, transaction status, delivery details, and relevant customer service communications.
• Account information: Details associated with your customer account, if you choose to create one.
• Technical information: Information such as your IP address, browser type, device details, and website usage data, where collected by our website or its tools.
• Communications: Information you provide when contacting us with questions, feedback, or requests.

We aim to collect only information that is relevant to the purposes described in this policy or otherwise permitted by law.

How we use your information

We may use relevant information to:

• Process and fulfil orders, payments, and deliveries.
• Send order confirmations and important service updates.
• Respond to customer questions and resolve order issues.
• Maintain customer accounts and website functionality.
• Protect the website, prevent fraud, and investigate misuse.
• Understand website performance and improve the shopping experience.
• Send promotional communications where permitted and, when required, with your consent.
• Meet applicable legal, accounting, tax, and regulatory obligations.

Orders and payments

When you place an order, we process the information needed to confirm your purchase, arrange payment, and deliver your items. Our website may use third-party payment providers to process transactions.

Payment details are handled according to the relevant payment provider's systems and privacy practices. We do not intend to store full payment card details on our own website unless a specific, properly secured payment arrangement requires it.

Please review the privacy information provided by your payment provider for details about how it handles payment data.

Cookies and similar technologies

Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, maintain sessions, improve performance, and understand how visitors use the website.

Some cookies may be set by services integrated into our website, such as analytics, payment, security, or embedded content providers, if those services are enabled.

You can manage cookies through your browser settings. Blocking certain cookies may affect shopping cart, checkout, account, or other website features.

When information may be shared

We do not sell personal information as part of our ordinary business operations. We may share relevant information with trusted parties when necessary to operate our store, including:

• Payment providers that process transactions.
• Courier and logistics partners that deliver orders.
• Website hosting, maintenance, security, and technical service providers.
• Analytics, communication, or customer support services used by our store.
• Professional advisers, regulators, or authorities where disclosure is legally required or permitted.

Information shared with service providers should be limited to what is reasonably necessary for the relevant service. Those providers may process information under their own applicable terms and privacy policies.

Data retention and security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, dispute resolution, and legal obligations.

We use reasonable measures intended to protect information against unauthorised access, alteration, disclosure, or loss. However, no website, internet transmission, or storage system can be guaranteed to be completely secure.

If you use a customer account, keep your login credentials confidential and contact us if you suspect unauthorised access to your account.

Your privacy choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to withdraw consent where processing is based on consent.

You may also be able to opt out of promotional emails using the unsubscribe instructions included in those messages. Essential communications about orders and account activity may still be sent when necessary.

To submit a privacy request, contact us using the details in the Contact Us section. We may need to verify your identity before acting on a request, and certain information may need to be retained where required or permitted by law.

Children's privacy

Our online store is intended for general shoppers and is not designed to knowingly collect children's personal information without an appropriate legal basis or required consent. If you believe a child has provided personal information improperly, please contact us so we can review the matter.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal obligations. The latest version will be published on this page with its updated date.

Contact us

If you have questions about this policy or how your personal information is handled, please contact Aasai Curated.