Terms & Conditions

About these terms

These Terms & Conditions govern your access to and use of the Aasai Curated website, including browsing our collections, creating an account, and purchasing products.

In these terms, “we”, “us”, and “our” refer to Aasai Curated. “You” and “your” refer to visitors and customers using our website.

Please also read our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, which provide additional details about how our store operates.

Website use

You agree to use our website lawfully and responsibly. You must not misuse the website, interfere with its operation, attempt unauthorised access, or use it to engage in fraudulent or unlawful activity.

You are responsible for ensuring that the information you provide during checkout or account registration is accurate and up to date.

Purchases must be made by individuals legally capable of entering into a binding contract under applicable law. Where required, a parent or lawful guardian must make purchases on behalf of a minor.

Products & availability

We aim to describe and display our sarees as accurately as possible. Product images, colours, patterns, and textures may appear slightly different depending on photography, lighting, device screens, and the characteristics of the fabric.

Product descriptions, fabric details, measurements, and inclusions should be reviewed before placing an order. If a product includes a blouse piece or other accessory, the relevant product listing should specify this.

Products are subject to availability. We may update product listings, descriptions, prices, or availability from time to time. Such changes will not remove rights that have already accrued to you under applicable law.

Pricing & payments

Prices and applicable charges will be displayed on the website or at checkout. Please review your order total, including applicable taxes, shipping fees, and any other disclosed charges, before completing your purchase.

We take reasonable care to ensure pricing information is accurate. If a genuine pricing or listing error is identified, we will review the situation and communicate with you as appropriate before taking any action affecting your order.

Payments are processed using the payment methods available at checkout. Your order may require successful payment authorisation before it can be processed.

We do not ask customers to disclose passwords, one-time passwords (OTPs), or full payment credentials through unofficial messages or channels.

Orders & acceptance

Placing an order is a request to purchase the selected products. An order confirmation acknowledges receipt of your order; it does not necessarily mean that the order has been finally accepted or dispatched.

We may need to contact you to verify order details, resolve payment issues, or address stock or listing errors. If we cannot fulfil an order, we will inform you and arrange any applicable refund in accordance with the law and our policies.

If you need to cancel or change an order, contact us as soon as possible. Whether a change can be made depends on the order's processing and dispatch status and our published cancellation policy.

Shipping & delivery

Delivery estimates, serviceable locations, and applicable shipping charges are displayed where available during shopping or checkout. Delivery times may vary due to location, courier operations, weather, and other circumstances.

Customers are responsible for providing an accurate delivery address and reachable contact details. Please contact us promptly if you identify an error.

For additional information about shipping charges, processing, tracking, and delivery issues, please refer to our Delivery Information and Shipping Policy pages.

Returns, exchanges & refunds

Return, exchange, cancellation, and refund requests are handled according to our published Returns & Refunds Policy and applicable consumer protection laws.

Please review the relevant policy before placing an order to understand eligibility, the process for raising a request, and any applicable timelines or conditions.

Nothing in these terms is intended to exclude or restrict any consumer right that cannot lawfully be excluded or restricted.

Customer accounts & security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity carried out through your account, subject to applicable law.

Please notify us if you suspect unauthorised access or notice incorrect account or order information. We may take reasonable steps to protect accounts, investigate suspected fraud, and maintain website security.

Intellectual property

Unless otherwise indicated, website content such as text, branding, logos, graphics, photographs, layouts, and other original materials belongs to Aasai Curated or is used with appropriate permission.

You may browse the website and use it for personal shopping. You must not reproduce, distribute, commercially exploit, or use our content or branding without prior permission, except where permitted by law.

Liability & website availability

We make reasonable efforts to keep our website and product information available and accurate. However, interruptions, technical errors, or inaccuracies may occasionally occur.

To the extent permitted by applicable law, we are not responsible for losses caused by circumstances outside our reasonable control. Nothing in these terms excludes liability or remedies that cannot legally be excluded or limited, including applicable consumer rights.

These terms do not affect any rights you may have under applicable consumer protection or other mandatory laws.

Governing law & disputes

These terms are subject to the laws applicable to the transaction and the parties. Disputes will be handled by the courts or other forums having jurisdiction under applicable law.

Nothing in this section is intended to deprive a consumer of a mandatory legal right to bring a complaint or seek a remedy before a competent authority or forum.

Changes to these terms

We may update these Terms & Conditions when our services, business practices, or legal requirements change. The latest version will be published on this page with its updated date.

Changes will apply as permitted by law. Where required, we will provide appropriate notice or obtain any necessary consent.

Contact us

If you have questions about these terms or need help with an order, please contact our team.